Job Description
Complete details about this position
The Coop House is expanding with the launch of new restaurant and café branches across Dubai. We are currently hiring experienced Head Waiters / Head Waitresses to lead front-of-house operations and deliver exceptional guest experiences in a fast-paced F&B environment.
This role is ideal for hospitality professionals who are passionate about service excellence, team leadership, and career growth in the UAE food & beverage industry.
Key Responsibilities
- Supervise daily front-of-house restaurant operations
- Lead, train, and motivate waiters and service staff
- Ensure high standards of customer service and guest satisfaction
- Coordinate with kitchen and management teams for smooth service flow
- Handle guest complaints professionally and efficiently
- Manage table reservations, seating arrangements, and service timing
- Maintain hygiene, safety, and service quality standards
- Assist in staff scheduling and shift management
Requirements & Qualifications
- Minimum 3–5 years of experience as a Head Waiter or Supervisor
- Strong leadership and communication skills
- Excellent customer service and problem-solving abilities
- Experience working in UAE restaurants or cafés is an advantage
- Ability to work under pressure in a high-volume environment
- Good command of English (Arabic is a plus)
Benefits & Perks
- Competitive salary package
- Career growth and promotion opportunities
- Professional and supportive work environment
- Opportunity to be part of a growing F&B brand in the UAE
How to Apply
Send your updated CV to the email given.
Subject Line: Head Waiter Application – Dubai