Privacy Policy

Welcome to UAEQuest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uaequest.com (the "Site").

1. Information We Collect

We collect several types of information from and about users of our Site, including:

Personal Information

This includes information that can be used to identify you, such as:

• Name and contact details (email address, phone number)
• Demographic information (age, gender, nationality)
• Payment information for premium services
• Visa and immigration-related information when using our services

Non-Personal Information

We automatically collect certain information when you visit our Site, including:

• IP address and browser type
• Pages visited and time spent on our Site
• Referring website addresses
• Device information and operating system

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To personalize your experience on our Site
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To improve our Site and develop new features
• To send promotional communications (with your consent)
• To monitor and analyze usage trends
• To comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security audits
• Access controls and authentication procedures
• Secure storage of sensitive information

However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze Site traffic
• Deliver targeted advertisements
• Improve user experience

You can control cookies through your browser settings, but disabling them may affect Site functionality.

5. Third-Party Disclosures

We may share your information with third parties in the following circumstances:

• With service providers who assist in our operations
• With government authorities when required by law
• With business partners for joint offerings (with your consent)
• In connection with a business transfer (merger or acquisition)

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Right to access and receive a copy of your data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us at support@uaequest.com.

7. International Data Transfers

As we operate in the UAE, your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our Site with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@uaequest.com
• Phone: +971 71568759681
• Address: Business Bay, Dubai, United Arab Emirates