Job Description

We are looking for a passionate and dynamic Front Office professional who excels at providing outstanding guest service and creating memorable experiences.

As a Driver – Front Office, you will be responsible for assisting guests with arrivals, departures, and transportation, while ensuring smooth and safe driving services for the hotel.

Key Responsibilities:

• Greet and assist guests upon arrival and departure.
• Open car doors, escort guests to the lobby, and provide assistance as required.
• Maintain up-to-date knowledge of hotel services and respond to guest queries.
• Perform driving duties using the hotel car/bus for guests, staff, or airport transfers.
• Handle guest complaints by escalating to the duty manager when necessary.
• Manage guest car keys and maintain the key cabinet.
• Ensure parking areas remain clean, organized, and well-maintained.
• Maintain smooth flow of airport and crew transportation schedules.
• Provide effective handovers between shifts for seamless operations.

Qualifications & Skills

• Vocational training in hospitality with prior Front Office/Transportation experience preferred.
• Valid UAE Driving License (Level 3 & Level 6).
• Strong knowledge of local traffic laws and regulations.
• Fluency in written and spoken English.

Competencies

• Well-presented, professional, and guest-oriented.
• Outgoing personality with strong public relations skills.
• Proactive, flexible, and adaptable in dynamic environments.
• Reliable, calm under pressure, and able to handle busy operations effectively.

✅ Join Al Bandar Rotana & Al Bandar Arjaan by Rotana and play a vital role in creating smooth, welcoming guest experiences.