🏢 About the Company

Since its establishment in 2013, DC Aviation Al Futtaim (DCAF) has been a pioneer in Business Aviation. Based at Al Maktoum International Airport (DWC), we are the only integrated Hangar and VIP lounge facility in the UAE.

We specialize in Charter, FBO, Maintenance, and Aircraft Management, consistently exceeding customer expectations. As a joint venture of two leading conglomerates, DCAF is setting the standard for business aviation excellence in the region.

📝 About the Role

The Receptionist is the first point of contact for all VVIP clients, ensuring a premium customer experience and seamless front-of-house operations.

🔑 Primary Duties

• Meet, greet, and assist VVIP clients, including serving light refreshments.
• Ensure accurate daily reporting and documentation.
• Coordinate with facilities and cleaning teams to maintain immaculate lounge conditions.
• Support Ground Operations and management when required.
• Manage the reception desk and guest lists.
• Monitor safety, maintenance, and cleanliness across the FBO lounges.
• Replenish refreshments, pantry, and amenities.
• Assist with food & beverage coordination with catering providers.
• Perform additional tasks assigned by the Line Manager.

🎯 Qualifications & Experience

Minimum Qualifications:

• Strong English reading & writing proficiency.
• Proven VVIP customer service skills.
• Advanced telephone and front desk communication skills.
• Professional grooming and presentation.
• Proficiency in Microsoft Office Suite.

Minimum Experience:

• Previous aviation industry experience (mandatory).
• VVIP client handling experience (preferred).

Skills:

• Detail-oriented and methodical approach to tasks.
• Strong multitasking abilities under pressure.
• Excellent communication and interpersonal skills.
• Commitment to high standards of service delivery.

📌 Other Details

• Full-time contract position.
• Applicants must be permanent residents of Dubai or willing to relocate.
• Only shortlisted candidates with the required qualifications will be contacted.