Job Description
Key Responsibilities:
- Handle incoming calls and patient queries with professionalism and efficiency.
- Efficiently manage and schedule appointments.
- Provide excellent customer service and support to callers.
What We're Looking For:
- Previous call centre experience is required (experience in the healthcare sector is preferred).
- Excellent communication and interpersonal skills.
- Strong ability to handle patient inquiries and appointments efficiently.
- Proficiency in basic computer operations including MS Office and CRM software.
Required Skills
Attention to detail
customer service
customer oriented
client focused
customer satisfaction
client service
call center
handling calls
solving queries
Benefits & Perks
Health Insurance
Annual Air Ticket
Visa Sponsorship
Paid Time Off
Flexible Hours
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