Spa Receptionist

Palma Beach Resort and Spa is hiring a professional SPA Receptionist to manage guest bookings, inquiries, and the overall front-of-house operations of the resort spa.

Responsibilities:

• Manage spa reservations, scheduling treatments, and ensuring the smooth flow of the therapist's schedule.
• Warmly welcome spa guests, handle check-in procedures, and guide guests through the spa facilities.
• Handle payments, process retail sales of spa products, and manage the point-of-sale (POS) system.
• Maintain a tranquil and professional spa reception environment.

Requirements:

• Previous experience as a Receptionist, preferably in a spa or hotel environment.
• Strong organizational skills and proficiency in scheduling software.
• Excellent customer service and sales skills (retail products).

Required Skills

• Spa Reservations
• Customer Service
• POS Operation
• Retail Sales
• Appointment Scheduling