IT Administrator

JIC is hiring an IT Administrator with 4–6 years of proven experience. The role is critical for managing servers, networks, cybersecurity, and providing 24/7 technical support to staff across the Abu Dhabi location.

Key Job Responsibilities:

• Manage and maintain servers, networks, firewalls, and system security.
• Install, configure, and troubleshoot hardware, software, and network devices.
• Provide technical support to staff via phone, email, and on-site assistance (24*7).
• Monitor and maintain backups, system updates, and patching schedules.
• Manage user accounts, permissions, and access controls (Active Directory, O365, ERP, HRMS etc.).
• Ensure cybersecurity standards and best practices are implemented and followed.
• Oversee IT assets, inventory, and documentation.
• Coordinate with vendors for IT purchases, maintenance, and support services.
• Support cloud-based services and applications (Microsoft 365, Azure, Google Workspace).
• Assist in planning and implementing IT projects and improvements.

Qualifications & Experience:

• Bachelor’s degree in Information Technology, Computer Science, or related field is mandatory.
• Minimum 4–6 years of proven experience as an IT Administrator or similar role is mandatory.
• Strong knowledge of Windows Server, Active Directory, DNS, DHCP, ERP, O365.
• Experience with networking technologies (LAN/WAN, VPN, firewalls, routers).
• Hands-on experience with Microsoft 365, Exchange, and cloud technologies.
• Familiarity with cybersecurity tools and best practices.
• Excellent troubleshooting, communication, and documentation skills.

Required Skills

• IT Administration (4–6 years)
• Windows Server & Active Directory
• Networking (LAN/WAN, Firewalls)
• Microsoft 365/Azure/Google Cloud Support
• Cybersecurity Basics