Executive Housekeeper

We are seeking an experienced and detail-oriented Executive Housekeeper to lead our team. You will be responsible for ensuring the highest standards of cleanliness, guest satisfaction, and operational efficiency throughout the luxury resort.

Key Responsibilities:

• Oversee daily operations of the housekeeping department, including staff management, scheduling, and training.
• Develop and implement efficient cleaning procedures and stringent quality control measures to maintain impeccable cleanliness standards.
• Conduct regular inspections of guest rooms, public areas, and facilities.
• Manage departmental budgets and reports and oversee inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness.
• Coordinate seamlessly with other departments (e.g., Front Desk and Engineering) to address guest needs promptly.
• Handle guest complaints and special requests with utmost professionalism and efficiency.
• Implement and maintain safety protocols, grooming standards, and ensure compliance with local regulations and cultural sensitivities.
• Stay updated on industry trends and implement innovative housekeeping practices.

Qualifications and Skills

• Minimum of 5 years of experience in housekeeping management in a luxury (5-star) hotel setting.
• Proven leadership skills with the ability to motivate, manage, and train a diverse team.
• Strong attention to detail and exceptional organizational abilities.
• Excellent communication and interpersonal skills.
• In-depth knowledge of cleaning techniques, equipment, supplies, and quality control measures.
• Proficiency in inventory management and budgeting.
• Experience with implementing Standard Operating Procedures (SOPs).
• Ability to work efficiently under pressure and maintain composure in stressful situations.
• Customer-focused mindset with a commitment to delivering exceptional guest experiences.
• Familiarity with hospitality industry standards and best practices.
• Proficiency in relevant computer software, including Property Management Systems (PMS).
• Fluency in English is required; knowledge of other languages is an advantage.

Are you the dedicated leader ready to uphold the luxury standards at Fairmont Fujairah Beach Resort? Apply or Shortlist this position today!