Job Description

The Housekeeping Attendant plays a vital role in ensuring the hotel's standards of luxury and cleanliness are consistently met, directly contributing to the guest experience. This role reports to the Housekeeping Manager.

Key Responsibilities:

Act as an Ambassador of Fairmont Dubai by consistently providing memorable guest experiences.
Responsible for the daily assignment of cleaning Guest rooms and public areas to the hotel's exacting standards.
Monitor and maintain the daily operating supplies of the floor pantry, including chemicals, linens, amenities, and stationery.
Report observations, requests, inquiries, and guest concerns to the Floor Supervisor or Office Coordinator promptly.
Ensure key control procedures are followed and adhere to all Hotel security policies.
Report for duty punctually, maintaining the hotel's standards for personal appearance, hygiene, and uniform.
Attend the daily briefing conducted by Department Leaders.
Perform other additional duties and special projects as directed by Housekeeping Leaders.
Strictly follow all Occupational Health & Safety regulations and Fairmont’s Code of Ethics.

Qualifications and Skills

Must possess outstanding Guest service skills, professional presentation, and sophisticated verbal and written communication skills.
Must be Guest-oriented, possess a vibrant personality, and demonstrate strong initiative.
High level of observational skills & attention to details is essential.
Proficient in the English language (verbal and written); a second or third language is an asset.
Ability to handle a multitude of tasks in an intense, ever-changing environment.
Must be flexible in terms of working hours and capable of working with little or no supervision.
Must be a strong team player committed to departmental cooperation.