Customer Service Agent

We have an exciting opportunity in Dubai for a dedicated Customer Service Agent to join the Suiteable team. If you are passionate about helping customers and have excellent communication skills, we encourage you to apply!

Core Requirements:

• Background: Proven professional background in hospitality or general customer service is required.
• Skills: Strong communication skills (verbal and written) are essential.
• Location: Must be based in the UAE and available to work in Dubai.
• Salary: Competitive salary range offered (5,000–10,000 AED) based on experience.

Key Responsibilities:

• Serve as the primary point of contact for customer inquiries via phone, email, and live chat.
• Resolve customer issues and complaints efficiently, professionally, and courteously.
• Maintain a thorough understanding of company products or services to provide accurate information.
• Process customer transactions, documentation, and update customer records in the CRM system.
• Follow up with customers to ensure satisfaction and build lasting relationships.
• Collaborate with internal teams to address service deficiencies or process improvements.