F&B Captains

Naama Beach Villas & Spa is hiring F&B Captains to supervise and lead service operations within the resort's restaurants. The role involves team supervision, quality control, and ensuring an exceptional guest dining experience.

Responsibilities:

• Act as a shift leader, overseeing and coordinating the service team (Waiters/Runners) in the outlet.
• Ensure all service standards and protocols are strictly followed.
• Handle guest complaints and resolve service issues promptly and professionally.
• Assist in table allocation, inventory checks, and service staff training.

Requirements:

• Previous experience as an F&B Captain or Team Leader in a hotel or resort environment is required.
• Strong leadership, communication, and problem-solving skills.
• A passion for delivering exceptional guest service.

Required Skills

• F&B Team Leadership
• Service Quality Control
• Guest Complaint Resolution
• Hospitality Supervision