Head Waiter

The Head Waiter holds a supervisory role, managing the flow of the dining room and leading the service team to ensure an impeccable dining experience. Responsibilities include seating arrangements, managing reservations, overseeing the entire service sequence, and providing advanced training to Waiters and Hostesses. This position requires sophisticated service knowledge and strong team leadership.

• Responsibilities:
• Lead the service team during shifts, delegating tasks and ensuring efficiency.
• Handle guest inquiries and resolve service issues swiftly and professionally.
• Train and mentor junior staff on menu knowledge, service standards, and fine dining etiquette.
• Oversee table management and ensure proper setting and maintenance of the dining area.
• Work closely with the kitchen team to coordinate food delivery timing.
• Requirements:
• Proven experience as a Head Waiter, Captain, or Supervisor in a high-end restaurant setting.
• Exceptional leadership and communication skills.
• Thorough knowledge of food, wine, and beverage service.