Guest Service Agent

Guest Service Agent Jobs in Dubai – Front Desk Hotel Vacancy at Luxe Hotels

Luxe Hotels is currently hiring a professional and customer-focused Guest Service Agent in Dubai to join our Front Office team.

If you are searching for:

• Guest Service Agent jobs in Dubai
• Front desk receptionist jobs in UAE
• Hotel front office jobs in Dubai
• Hospitality customer service jobs in UAE

This opportunity is ideal for passionate hospitality professionals who enjoy interacting with international guests and delivering exceptional service.

As a Guest Service Agent, you will be the first point of contact for hotel guests, ensuring smooth check-in and check-out experiences while maintaining luxury hospitality standards.

? Key Responsibilities:

• Welcome guests warmly and professionally upon arrival
• Perform check-in and check-out procedures efficiently
• Handle room reservations and payment processing
• Respond to guest inquiries and provide hotel information
• Manage guest complaints with professionalism and courtesy
• Coordinate with housekeeping for room readiness
• Maintain accurate records in the hotel PMS system
• Upsell hotel services and room categories

? Ideal Candidate Profile

• 1–2 years experience in hotel front office or customer service
• Strong communication and interpersonal skills
• Knowledge of Opera or similar PMS system preferred
• Professional appearance and positive attitude
• Ability to work in shifts, including weekends and holidays

This role is perfect for candidates aiming to build a long-term career in the Dubai hospitality industry.

? Why Join Luxe Hotels?

At Luxe Hotels, we prioritize guest satisfaction and employee development. Joining our team means:

• Working in a luxury hotel environment
• Exposure to international guests
• Career advancement opportunities
• Professional training programs
• Competitive salary and benefits