Receptionist

We are seeking a highly professional and customer-focused Receptionist to be the first point of contact for guests. The role requires experience in high-end hospitality to ensure all guest interactions—from reservations to greetings—are handled efficiently and with excellence.

Responsibilities:

• Manage incoming phone calls, emails, and visitor inquiries efficiently and courteously.
• Handle guest reservations and manage the booking calendar/system accurately.
• Provide information about the establishment's services and local area when requested.
• Maintain the reception area's cleanliness and professional appearance.
• Assist the management team with general administrative tasks as needed.

Requirements:

• Must have previous experience in high-end hospitality.
• Strong verbal and written English communication skills.
• Excellent organizational skills and a professional demeanor.
• Ability to handle multiple tasks simultaneously in a busy environment.
• A passion for delivering exceptional guest experiences.

Required Skills

• Guest Relations
• Reservations Management
• Switchboard Operation
• Customer Service
• MS Office Proficiency