Job Description

Mercure Hotel Dubai Barsha Heights is hiring a Reservations Agent to manage all room bookings, ensuring accurate data entry and communication with guests and the Front Office.

Responsibilities:

  • Process all individual and group reservation requests accurately via phone, email, and internal systems.
  • Input reservation details correctly into the Property Management System (PMS).
  • Communicate confirmation details and hotel policies to guests professionally.
  • Monitor room availability and coordinate with the Revenue Management team.

Requirements:

  • Previous experience as a Reservations Agent or Clerk in a hotel is required.
  • Proficiency in hotel Property Management Systems (PMS).

Required Skills

  • Hotel Reservations
  • PMS Proficiency
  • Customer Communication


Job Details

Job Type: Full-time
Experience:
Education: Diploma
Gender Preference: Any
Job Expiry: Nov 30, -0001 (Expired)
Posted By: User

Benefits & Perks

✓ ["Health Insurance"
✓ "Annual Air Ticket"
✓ "Visa Sponsorship"
✓ "Paid Time Off"
✓ "Performance Bonus"]

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