Job Description
Mercure Hotel Dubai Barsha Heights is hiring a Reservations Agent to manage all room bookings, ensuring accurate data entry and communication with guests and the Front Office.
Responsibilities:
- Process all individual and group reservation requests accurately via phone, email, and internal systems.
- Input reservation details correctly into the Property Management System (PMS).
- Communicate confirmation details and hotel policies to guests professionally.
- Monitor room availability and coordinate with the Revenue Management team.
Requirements:
- Previous experience as a Reservations Agent or Clerk in a hotel is required.
- Proficiency in hotel Property Management Systems (PMS).
Required Skills
- Hotel Reservations
- PMS Proficiency
- Customer Communication
Job Details
Job Type: Full-time
Experience:
Education: Diploma
Gender Preference: Any
Job Expiry:
Nov 30, -0001 (Expired)
Posted By:
User
Benefits & Perks
["Health Insurance"
"Annual Air Ticket"
"Visa Sponsorship"
"Paid Time Off"
"Performance Bonus"]
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