Restaurant Coach

The Restaurant Coach (RC) is a key leadership role responsible for overseeing and developing the operational excellence of restaurant units. The role involves driving high-performance standards across service, quality, efficiency, and team development. You will mentor Restaurant Assistant Coaches and Team Members, ensuring strict adherence to all brand standards and regulatory requirements. This position requires a seasoned professional with deep expertise in QSR operations, a passion for developing people, and a proven track record of maintaining high customer satisfaction and quality control.

• Responsibilities:
• Lead the overall operation and performance of multiple restaurant units or a key segment of a flagship location.
• Develop, mentor, and evaluate Restaurant Assistant Coaches and Team Members to ensure a pipeline of competent leadership.
• Implement and enforce all quality assurance, health, and safety protocols.
• Analyze operational data and implement strategic improvements to boost efficiency and profitability.
• Ensure a world-class customer experience is delivered consistently across all touchpoints.
• Manage inventory, budget, and labor costs effectively.
• Requirements:
• Proven experience in a senior management or multi-unit coaching role within the QSR or Fast Food industry.
• Demonstrated ability to lead large teams and drive operational consistency.
• Exceptional organizational and problem-solving abilities.