Telephone Operator

Mercure Hotel Dubai Barsha Heights is hiring a Telephone Operator to manage the hotel's central switchboard. The operator ensures prompt and accurate routing of all guest and internal calls.

Responsibilities:

• Manage the hotel switchboard system, directing calls accurately and professionally.
• Handle guest wake-up call requests and messages promptly.
• Assist with internal communication and inquiries from various departments.
• Ensure professional phone etiquette is maintained at all times.

Requirements:

• Previous experience as a Telephone Operator in a hotel Front Office is required.
• Clear and professional verbal communication skills.

Required Skills

• Switchboard Operation
• Customer Service
• Communication Skills