📌 Job Description

Centro Barsha is looking for a dynamic and self-motivated Guest Service Agent to join their Front Office team. The ideal candidate will provide professional and customer-focused service, ensuring every guest enjoys a memorable stay.

Key Responsibilities:

• Provide consistently professional, friendly, and welcoming service.
• Handle guest check-in and check-out as per hotel standards.
• Manage walk-in guest reservations and upsell rooms when possible.
• Handle cash, foreign currency exchange, and follow hotel credit policies.
• Coordinate with Housekeeping, Finance, and Reservations departments.
• Maintain guest privacy and confidentiality.
• Ensure Guest Service Desk is always operational and stocked.
• Stay updated on hotel facilities, policies, and service standards.

🎯 Skills & Qualifications

• Degree/Diploma in Hospitality or equivalent.
• Previous experience in Front Office/Guest Service role (hotel experience preferred).
• Strong communication skills in English (additional languages a plus).
• Knowledge of Opera system is an advantage.
• Proactive, guest-focused, and team-oriented personality.
• Ability to work well under pressure in a fast-paced environment.

🏨 Employer

Hotel: Centro Barsha – Dubai, UAE

📧 How to Apply

Interested candidates can apply directly via the hotel’s career portal or submit their application with updated CV.