Job Description

We are seeking passionate and dynamic Housekeeping Attendants who pride themselves on delivering extraordinary customer service and providing creative solutions for guests.

Key Responsibilities:

• Receive daily work assignments, keys, and supplies from the supervisor and accurately sign the key log.
• Clean guest rooms and bathrooms thoroughly, including sinks, bathtubs, toilets, mirrors, floors, and furniture.
• Make beds, replenish bathroom and room supplies, and tidy guest amenities.
• Vacuum carpets and upholstered furniture, dust and wipe surfaces, and polish metal/brass fixtures.
• Maintain cleanliness in guest corridors, service pantries, and service areas.
• Ensure fire exits and stairways are clear of any obstructions.
• Remove room service trays and trolleys from guestrooms and corridors.
• Check and report any maintenance issues immediately.
• Coordinate with valet services for laundry, dry cleaning, or pressing requests.
• Spot clean carpets and maintain high housekeeping standards at all times.

Qualifications & Skills

• Vocational training or relevant experience in hotel housekeeping is preferred.
• Good command of English is an advantage.
• Friendly, caring, and dedicated with strong cross-cultural sensitivity.
• Ability to work well under pressure in a fast-paced environment.
• Strong customer focus, adaptability, teamwork, and sense of responsibility.

Competencies

• Understanding the job requirements and taking responsibility.
• Recognizing and respecting cultural differences.
• Customer-oriented mindset with proactive service.
• Effective teamwork and collaboration.
• Flexibility and adaptability to meet hotel standards and guest expectations.

✅ Join Nour Arjaan by Rotana and be part of a team dedicated to delivering exceptional guest experiences while working in a supportive, multicultural environment.